E.ON Next Energy Fund

Welcome to the Energy Fund which helps E.ON Next customers who are experiencing financial difficulties and struggling with their energy bills. The Energy Fund offers debt support and energy efficient appliances such as cookers, fridges and washing machines, to replace old or broken models. There are also smaller products available to help keep customers warmer during the colder months.

Debt Support

Our support with gas and electricity debt can help you to become financially stable and get you back in control of your finances.

To be considered for this help, you’ll need to show that you’re committed to being financially stable by making regular payments over a three-month period for your ongoing energy usage.

Once we’ve let you know that your application for debt support has been successful, you’ll need to contact E.ON Next to set up a payment plan, check you’re on the best tariff and chat through energy efficiency advice and support options that could help you to reduce your bills in the future.

While you’re making your ongoing payments, we’ll suspend any debt. Then, once you’ve made sufficient payments, we’ll clear your debt. If however you don’t keep up with the payments, the award will be withdrawn and the debt, together with any further debt which has accrued over the three months, will remain.

If you haven’t already, we do recommend that you seek independent money advice before applying to the Energy Fund. It can often help customers manage and maximise their household income.

Energy-Efficient Appliances and Other Products

Large energy-efficient appliances including cookers, fridges and washing machines are available to enable you to replace old or broken models and reduce your energy bills. You can also apply for smaller appliances such as air fryers and slow cookers which are cheaper to run than conventional ovens. If heating the home sufficiently during the colder months is challenging, we have bundles of smaller products such as hot water bottles and heated throws to keep you a little warmer.

What You’ll Need to Apply

To complete the application, you’ll need the following:

  1. Your electricity and/or gas account number(s).
  2. Supporting evidence which relates to your application. For example:
    • Proof of any benefits and/or tax credits received by any adults in your household
    • Proof of any illnesses in your household that have been diagnosed by a doctor or a medical professional. We’ll accept a letter, certificate, patient summary or medical summary from a doctor, a medical professional or a health worker.
All evidence should include your household address, the name of the relevant household member and be dated within the last 6 months, if possible. Please make sure that anything you upload is correct as this will make the review process quicker.


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